Refund Policy

emedi.com.bd does not allow returns of medicines/goods that were correctly filled and shipped against a placed order. If your order arrives damaged or you have any other questions about returning your order, please contact our hotline/email for assistance. If you may require changing medicine based on doctor’s prescription and or depending on your health condition or any other issue, you need to raise your concern by writing to us through email or sms while receiving ordered package from us. On this special case we may consider changing the medicine at our discretion. However, once an order has been shipped emedi.com.bd will not entertain any returns or refund request. For medicine orders you need to submit or show your prescriptions/related papers while ordering or receiving medicines from us otherwise emedi.com.bd authority may return the products and cancel the order.

If for any reason you are dissatisfied with any of your purchases and wish to return them, please contact Customer Support for instructions. Please be prepared to provide your order number, the reason for the return.

Please write us on: support@emedi.com.bd

Or call: (+880) 18496-00002, (+880) 9639-119319